Refund policy

Trendeebee

Last Updated: June 2026

Thank you for shopping with Trendeebee. We strive to provide quality products and a smooth shopping experience. Please read our Return & Refund Policy carefully before making a purchase.

Return Eligibility

You may request a return within 7 days of receiving your order if:

The product is damaged upon delivery.
The product received is defective.
The wrong product was delivered.
The product is significantly different from its description.

For damaged, defective, or incorrect items, we recommend reaching out as soon as possible — ideally within 48 hours of delivery — so we can resolve the issue quickly and assist with any courier claims. This does not shorten your 7-day return window; it's simply the fastest path to a resolution.

To be eligible for a return:

The item must be unused and in its original condition.
The item must be returned with original packaging, tags, accessories, and invoices (if applicable).
Clear photos or videos of the issue are required for verification.

Non-Returnable Items

The following items are not eligible for return:

Products damaged due to misuse or improper handling by the customer.
Products showing signs of use.
Personal care or hygiene products.
Customized or personalized products made to the customer's specifications.
Items explicitly marked as "Non-Returnable" on the product page.

Return Process

To initiate a return, please contact us at: Email: shoptrendeebee@gmail.com

Please include:

Order number
Reason for return
Supporting photos or videos

Our team will review your request and respond within 2-3 business days with further instructions, including the return shipping address if applicable.

Return Shipping Costs:

Trendeebee will cover the cost of return shipping for all approved returns.

Refund Policy

Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund within 2-3 business days.

If approved:

Refunds will be processed to the original payment method.
Refunds may take 5–10 business days to reflect, depending on your bank or payment provider.

Order Cancellation

Orders may be cancelled free of charge before they are shipped. Please email us as soon as possible with your order number.
If the order has already been dispatched, cancellation may not be possible and the order will be subject to the standard return process above.
Refunds for approved cancellations will be processed to the original payment method within 5–10 business days.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us with clear photos or videos so we can assist you promptly. We recommend reaching out within 48 hours of delivery for the fastest resolution; all claims remain eligible within the standard 7-day return window outlined above.